Our standard Tracked UK Delivery is £19.95 per order for eligible destinations/products under the shipping setup currently described.

The final delivery charge available for your address is displayed during checkout.

Where your selected shipping service includes tracking, tracking information will be provided once the order has been dispatched.

Keep your order confirmation and tracking information until your wheels arrive.

Delivery times can depend on stock availability, destination, order processing and any additional work requested.

Once your order has been processed and dispatched, use the tracking information provided to monitor its journey.

If you require wheels for a specific date, contact us before ordering rather than relying on an estimated delivery time.

Our checkout will show the delivery options available for your address.

If you live in Northern Ireland, the Scottish Highlands or Islands, Isle of Man, Channel Islands or another location that may require specialist courier arrangements, contact us before ordering if you're unsure about availability or cost.

Wheels should be packaged carefully to protect them during transportation. When your order arrives, inspect the packaging and products before fitting them.

If you notice obvious transit damage, photograph the packaging and wheel and contact us as soon as possible.

Contact us to discuss whether collection is available for your order.

Collection/fitting enquiries can be made at:

Wheel Tech Refurbishment
Unit 1, Browns Yard
Clifton Avenue
Long Eaton
Nottingham
NG10 2GA

Telephone: +44 7902 312582

Do not travel to collect an order until the team has confirmed that it's ready.

Check your order confirmation and any dispatch/tracking communication first.

If you still need assistance, contact us and provide your order number so we can identify the order quickly.

Telephone: +44 7902 312582

Contact us as soon as possible with your order number.

Whether an order can be changed depends on its processing/dispatch status and whether any customisation or other work has already started.

Contact us as soon as possible if you wish to cancel.

Cancellation rights and any applicable exceptions depend on the circumstances of the order, including whether goods are standard products or have been personalised/customised.

Your formal Returns & Refund Policy should remain the definitive source for contractual/legal terms.

Return eligibility depends on the condition of the products, timing and circumstances of the purchase.

Before sending anything back, contact us with your order number and reason for return so we can provide the correct return instructions.

Do not send products back without first checking the return procedure.

The simplest process should be:

1. Contact us with your order number.
2. Explain what you'd like to return and why.
3. Wait for return instructions.
4. Package the wheels securely.
5. Send/return them using the agreed method.

Keep proof of postage or collection until the return has been completed.

Return conditions can depend on why you're returning the product and your statutory rights.

For change-of-mind returns, customers should avoid fitting, damaging or unnecessarily handling the wheels beyond what is reasonably needed to inspect them.

If tyres have been fitted or the wheels have been mounted to a vehicle, contact us before attempting a return.

Products made or modified to a customer's specification can have different cancellation/return rights from standard products.

Because your store offers wheel/colour customisation, this distinction needs to be made particularly clear before customisation begins.

Contact us before requesting custom work if you have any concerns.

Don't fit them.

Take clear photographs of:

Outer packaging
Shipping label
Damaged packaging
The wheel
Close-ups of the damage

Then contact us promptly with your order number and photographs so the issue can be investigated.

Keep all packaging until you've received further instructions.

Do not fit or modify them.

Contact us with your order number, photographs of the products received and, where applicable, the product/SKU information on the packaging.

We'll then advise you on the appropriate next steps.

Once a return has been received and assessed in accordance with the applicable returns policy, an approved refund should be issued through the appropriate payment method/process.

Bank/payment-provider processing times can mean the funds don't appear immediately after a refund is issued.

Do not automatically send wheels to the workshop without receiving return instructions first.

Contact:

Wheel Tech Refurbishment
Unit 1, Browns Yard
Clifton Avenue
Long Eaton
Nottingham
NG10 2GA

Telephone: +44 7902 312582

The team can confirm the appropriate return arrangements for your particular order.

This can depend on the reason for the return—for example, a change of mind is different from receiving faulty, damaged or incorrect goods.

Contact us before arranging return shipping so the correct process can be confirmed.